Returns and Refunds

At Love My Miracle, we are committed to ensuring that our customers are completely satisfied with their purchases. We strive to provide you with high-quality jewelry and exceptional customer service. If for any reason you are not entirely happy with your order, we are here to assist you.

Our refund policy is aligned with the guidelines set forth by the Australian Competition and Consumer Commission (ACCC). We adhere to the consumer rights and protections outlined by the ACCC, which ensures that you have certain rights when it comes to faulty or misrepresented products.

If you believe that your purchase is eligible for a refund under Australian consumer laws, we encourage you to visit the ACCC website at [] for detailed information about your rights and the criteria for refunds.

To initiate a refund request or discuss any concerns regarding your order, please reach out to our customer support team at Vincent, our dedicated representative, will be available to assist you and guide you through the refund process.

Please note that certain conditions apply to be eligible for a refund. Refer to the accc website to see if you are eligible.

When requesting a refund, it is helpful to provide detailed information about the issue, including order details and any supporting evidence, such as photographs or videos. This will assist us in processing your request efficiently.

If your refund request is deemed eligible under the Australian consumer laws and our refund policy, please note that it will be your responsibility to arrange and cover the cost of returning the item to us. We recommend using a reliable and trackable shipping method to ensure that the item reaches us safely. Refunds will be processed only after we have received the returned jewelry and verified its condition. Please allow us a reasonable amount of time to inspect the item and complete the refund process.

We hope this information clarifies the refund process for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.

We appreciate your trust in Love My Miracle and our commitment to delivering exceptional products and services. If you have any questions or require further assistance regarding refunds or consumer rights, please do not hesitate to contact us.

With love, The Love My Miracle Team